2019 Integrated Report

A year in which CTT delivered on its most relevant targets

“I am very confident we will deliver our ambitious future goals while fulfilling our mission”

“I am very proud of what CTT accomplished in my first 7 months as CEO, but nothing could have been achieved without the efforts and commitment of our employees, as well as the involvement and alignment with most of our other stakeholders, certainly all our clients and shareholders, as well as the strong support from our Board of Directors. But allow me a special word of thanks to my great team of executive committee colleagues and the remarkable set of first-line managers, including those that recently joined the team.

2020 will be an important year for CTT. A historical one, since we celebrate an impressive 500 years of history of mail services in Portugal. A challenging year in which the current universal postal public service concession contract terminates, and we will have to continue to transform ourselves at a pace that will ensure our sustainability. A turning point, as we hope to extend and increase the revenues growth cycle by widening the scope of the CTT products and services offer with increasing innovative business solutions around our anchor areas of mail and parcels, along with the growth of our logistics footprint and that of Banco CTT.”